Why I should choose X Digitizing?

X Digitizing is a professional embroidery digitizing company, and has been in the embroidery digitizing business for a very long time. We have our clients in UK, Australia, Canada along with USA. You can expect fast turnaround times and supreme quality at affordable prices.

You will receive your completed tapes within 24 hours from the time we receive your artwork. If your order is on an urgent basis, we can expedite your order at no extra fee.

We offer 24/7/365 custom embroidery digitizing services. Most of your editing is free, until you are satisfied.

How long will it take to get my digitized design?

The standard turn-around time is 24 hours. If you have a special request or any urgency, do let us know, and we will finish your artwork within few hours at no extra charge

Can you mention your working hours?

The most important information is:
1. Size in width or height.
2. Fabric
3. Specify the location where do you need the digitized design to embroidery.

How will I get my finished embroidery design?

X Digitizing will send the finished embroidery design to you by email. You can save it to your floppy disk.

What is the charge for edition?

Most of the editing is free. We only charge if you add a new part to the original logo we have already completed or in case you change your introduction which will need us to re-digitize, such as adding lettering, backgroundIn the latter case, we will only charge for the stitches for the extra part.

Which format do you use?

We usually use the DST file. We also provide other format conversions, such as EMB, CND, EXP, DSB, etc.

How will you ensure quality?

We inspect each design individually and ensure that the designs are sharp and clean. If you found any defect, we will correct it and sew it again. We do this until it is perfectly done and then send the dst file with the scan of the sewout to you.

What is your maximum charge for a logo?

Our unit price is $1.25 per thousand stitches. The maximum charge is $75.

Why do you send the e-mail two copies to me at the same time?

We want to make sure that you always get the emails, therefore not causing any delay to your business. We may also re-send the same e-mail to you immediately after having sent it once, using a different e-mail account.

What are the payment methods you accept?

X Digitizing accepts credit cards. If you would like to digitize artwork, we will send you a credit card form . You can later submit your CC information securely from our X Digitizing website or you may pay by PayPal.

What if my file is not uploading for some reason?

If you failed to upload the files for some reason, you may send all your orders and quotes to us using the mails: info@xdigitizing.com. You can also save a copy of your order or quote in your own mail client software like Outlook.

If your files cannot be uploaded, it is most likely that the size of the file too large. We do not accept files larger than 3.5 MB. You can convert the file to a jpg or compress it.

What is "dst"?

"Dst" is a Tajima digitized file format. It one of the most commonly used format, that is compatible with most embroidery machines.

What are the types of stitch you provide?

X Digitizing provides Input A, Input B, Complex Fill, Input C, Run, Triple Run, Motif Run etc.

  • facbook
  • twit
  • youTube